FAQ  
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1. International Callback
Q: What is international Callback?
A: International Callback Long Distance phone service allows you to bypass local monopoly rates and make international phone calls at incredibly low rates!!!  The service is available in China only.

Q : My China SIM card can make long distance calls. What's different with your service?
A : Your phone number is hidden, ensuring privacy when you make domestic and long distance calls.

Q : How much does it cost?  Will my domestic carrier charge extra?
A : It only cost $0.25 per minute.  There is no domestic carrier charge if you have an unlimited incoming call plan from any carrier in China.

Q : Is it easy to use?
A : Just register your phone number, dial the provided access number, you will receive a busy tone, hang-up as soon as you hear the busy signal and wait for the call back. Once you receive the call back, answer it and enter the phone number that you wish to call. Wait for Jetso to connect the call for you. If you encounters any problems, please call our hotline at 0755-8337575.

2. Eco-Fax
Q : What are the benefits of using internet fax service?
A : Eco-fax is very convenient and portable: you can access it anywhere, anytime - wherever you find the Internet.

Q : Is it easy to use and less messy?
A : Internet fax is very easy to use. Just attach a TIF, PDF, or JPG file to an email and hit send. It is also a lot cleaner since there is no need for messy inks or paper jams. It truly is faxing simplified.

Q : Is it lower cost?
A : The set-up cost of Internet fax service is much cheaper. There is no need for a traditional fax machine and NO need for an extra phone line. This will save you or your company money both short and long term.

3. HK Fixed-line Number
Q : What is HK Fixed-line Number service?
A : We provide local 30XXXXXX phone numbers in Hong Kong, and achieve a truly international presence. All calls made to these numbers will forward to your phone anywhere in the world. For the caller, only local phone rates apply, making it very simple and inexpensive for your customers to contact you.

Q : What does the virtual fixed-line number do?
A : We provide Hong Kong fixed-line to businesses that want to reach local customers without establishing Hong Kong offices and extend your reach into new markets instantly.

Q : How much does it cost?
A : The monthly fee is $25 and the minute rate will depend on which country your phone number forwards to.

4. International Call Forwarding
Q : What is the difference between International Call Forwarding and Mobile roaming?
A : Roaming is not a free service. Carriers charge a higher per minute rate for roaming capability. Fees for roaming are not standard and differ from carrier to carrier. Charges may also involve long distance  charges. We can save you up to 90% on international roaming fees with international call forwarding solutions.

Q : What is the difference between you and "1 Card 2-Number"?
A : We charge 24 hour flat-rate together with Caller ID display and Hong Kong ringtone. 

5. IDD 16470
Q : How much does it cost to make a long distance call to China?
A : We charge as low as $0.19 per minute.

Q : Are costs different using Mobile vs. Fixed-line phone?
A : No. You can even register several phone numbers to make use of IDD 16470 service.

Q : How is voice quality?
A : With IDT1529 you’ll get state-of-the-art technological infrastructure that provides crystal clear voice quality.

Q : If I want to register, what is the procedure?
A : As long as you paid the minimum amount, your account is activated instantly.

6. Gold Lock 3G
Q : Do I really need to be concerned about protecting my voice and data communications?
A : It's so easy to intercept cellular and other digital communications that even teenagers can do it. But it's not teenagers that represent the worst threat. Corporate espionage, terrorist activities and kidnapping for ransom are just a few of the risks you face when your business and personal conversations are open to anyone who cares to listen.


Q : Is the Gold Lock™ solution software based or do I need specially modified hardware?
A : Gold Lock™ encryption system is software based. It utilizes the device’s native processing power and does not require any additional hardware.

Q : Is there a chance that my call is recorded for decryption?
A : No modern hacking/decryption techniques are capable of decrypting the Gold Lock™ signal in any way. Even the mathematicians who developed the Gold Lock™ encryption algorithms are not capable of decrypting your secure calls and messages. Gold Lock is the only system in the world with the proper certification and documentation to prove it.

Q : For encrypted calls - do I need to have Gold Lock installed on both phones?
A : Yes. End-to-end encryption is the only way to enable complete security (this can not be ensured when only one side is encrypted). Gold Lock is an end-to-end security system, so the encryption software must be installed on both sides of the call.